How to Observe Another Staff's Session

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Category: Staff Users

Note: the User Admin permission required to observe other Staff.

If your organization uses the Schedule feature,, go to the Dashboard -> Sechedule and select the staff person you want to observe from the top. Find and click on the appoitment you want to observe. Click "Observe" next the client.

You can also observe by going to "Staff"

Find the staff person you want to observe and click the "Observe". Find the client they are and session or if they are in a group session, find that option at the top.


You will enter the session as an observer. If you don't see any video intially, wait for the staff and client to join

-Your camera and mic will NOT turn on, you will only see and hear video from the staff and client/student.
-The staff member will receive a notification that you have started observing. The client will NOT receive a notification.
-You will see the white board space enabling you to view what the staff member is showing the client.
-At the bottom right of your screen, you will see a "Chat with staff" button. Use this to privately chat with the staff.
-When you join the session, a "Chat with observer" button will appear for the staff member.


Answers to help questions can also be accessed within your Blink Session Music account by click "Help" from the top menu